Refund & Cancellation Policy

This site does not collect payment directly. Every sponsorship starts as an inquiry; once your slot is confirmed, billing for the ₹3,000/month Founding Sponsor membership is arranged directly between us. The terms below describe how refunds and cancellations work once a membership is active.

Cancelling Your Membership

You can cancel at any time, no reason needed. Cancellation takes effect at the end of your current billing cycle: you keep your placement through the month you've already paid for, and it's removed from the site and social channels once that cycle ends. There are no partial-month refunds for cancelling early.

If We Cancel

If we're unable to deliver the agreed placement or shoutouts for a confirmed membership, you receive a full refund for the current billing cycle, no questions asked.

Waitlist

Since the cash membership is capped at 30 slots, an inquiry submitted while all cash slots are full is added to a waitlist rather than charged. No payment is taken until a slot actually opens up and you confirm you'd still like it. Product and service sponsorships are uncapped and aren't affected by the waitlist.

How Refunds Are Processed

Since payments are arranged directly (via invoice or payment link shared after your slot is confirmed), refunds are processed manually to the original payment method within a reasonable timeframe once approved. Contact us at admin@thefoundercouch.com to request one.

Product & Service Sponsorships

If your sponsorship is provided as a product or service rather than cash, the cancellation terms above still apply, but there is no cash refund since no cash was collected. Any unused product or pre-arranged service is handled by mutual agreement at the time of cancellation.

Contact

Questions about your membership or a refund? Reach us at admin@thefoundercouch.com.